Volume- 3
Issue- 5
Year- 2016
Article Tools: Print the Abstract | Indexing metadata | How to cite item | Email this article | Post a Comment
Hesham Abdel Khalek , Remon F. Aziz , Esraa A. Sharabash
Quality Management is one of the important elements of any construction project as cost and time ,the role of it for any construction company is not an isolated activity, but intertwined with all the operational and managerial processes of the company as it attract customer’s satisfaction which would bring long term competitiveness and business survival for the companies.This paper focuses on evaluating thePractices of quality management in construction projects from the perspective of tools and techniques applied, identifying the level of commitment towards the implementation of quality management in construction projects and find the solutions to all problems that companies faced in the industry and put a set of proposals and recommendations aimed to improve this industry to the best level and to the development of implementation the quality management in the construction sectormanagement in construction projects, It is required critically for any construction company to sustain in current construction market which is highly challenging and competitive and it has to provide the environment within which related tools, techniques and procedures can be deployed effectively leading to operational success for a company. At the end of the paper, an illustrativeexample will be presented to demonstrate and verify the applications of the quality management in construction projectsin the light of the scientific basics it in this industry and improved it through the preparation of a survey of systems and specifications for the construction industry through many people working in the construction industry and find some solutions and proposals that can contribute to avoid the problems of implementation the quality management in this industry.
[1]Rose, Kenneth H. (July 2005). “Project Quality Management: Why, What and How”, Fort Lauderdale, Florida: J. Ross Publishing.
[2] Paul H. Selden (December 1998). "Sales Process Engineering: An Emerging Quality Application".
[3] Tenner, DeToro. (2008). "Garvin's Eight Dimensions of Product Quality", Retrieved December 28, 2012.
[4] David A. Garvin , Harvard Business review. (1987) ."Competing on the eight dimensions of quality", Retrieved December 23, 2012.
[5] Joseph M. Juran. (1998)."Quality handbook".
[6]Legal Language. 1836. "The Wonderful OneHoss Shay", Retrieved December 23, 2012.
[7] Report1979."Consumer Complaint Handling in America", Retrieved December 23, 2012.
[8] RAC Publication, QKIT, Quality Toolkit, 2001.
9] 3rd Forum (June 2003. "International Construction Project Management".
[10] Gerardo Viera. (September 2008)."What Is Construction Project Management?" , PM Hut, Retrieved 2010-07-04.
[11] Minks, William. (2011).“Construction jobsite management ”.
[12] Arditi, D.,Gunaydin, H. M. (1997). “Total quality management in the construction process”, International Journal of Project Management, 15(4), 235-243.
[13] Feigenbaum, Armand V. (1956)."Total Quality Control". Harvard Business Review,Cambridge, Massachusetts:Harvard University Press, 34 (6): 93–101, ISSN ,OCLC 1751795.
[14] Phillips, Joseph. (November 2008)."Quality Control in Project Management", the Project Management Hut, Retrieved 21 December 2012.
[15] Cheng Hu. (2004).“Construction Project Management”, second edition, China Construction Industry Publisher, 22.
[16] Liang Shilian.(2004).“Engineering Project Management, second edition, China: Dongbei University of Finance and Economics. 71 – 79
[17] Johnason, P. (2009).”Human resource management: A critical approach”,, London: Routledge. pp. 19-370.
[18] Lepak, David P., Scott A. Snell. (2015)"Virtual HR: Strategic Human Resource Management in the 21st Century, " Human Resources Management Review 8.3 (1998): 214-34.
[19] Ensher, E. A., Nielson, T. R., & GrantVallone, E. (2002).“Tales from the Hiring Line: Effects of the Internet and Technology on HR Processes”, Organizational Dynamics, 31(3), 224-244.
[20]Mondy, R. Wayne, Harlow, Judy Bandy (2014). “Human resource management”, England: Pearson Education Limited, p. 28.
Professor of Construction, Engineering and Management Department,Faculty of Engineering, Alexandria University, Alexandria, Egypt
No. of Downloads: 7 | No. of Views: 2178
Jae-Sam Park , Sang-Heon Lee , Moon-Kyu Lee , Ill-Soo Kim .
September 2015 - Vol 2, Issue 5
Kamble Rita R. .
November 2014 - Vol 1, Issue 3
