A Study on Retention Strategies Adopted By Various Business Process Outsourcing Companies in Bangalore City

Ms Lincy Joykutty

In today’s scenario Attrition has become the most dangerous alarm to all HR employees’ ears and Organizations are facing troubles to fight it out. With the current labour market conditions, employee retention strategies are also important to ensure that organizations retain the necessary human capital resources required to profitably run their business when skill shortages are at an all time high. Employee retention is crucial to the long-term success of the business and therefore the ability to retain employees is a primary measure of the health of the organization. To strategically ensure increased revenue, client satisfaction, a committed and satisfied workforce, well embedded organizational knowledge and learning, as well as effective succession planning is required. Job ownership and control, fulfillment and their impact on the employees are the main strategies in the process of employee retention. Hence the study is conducted to understand the reasons behind high attrition rate and to study the various measures taken by the organization to retain their manpower.